Agents must accept deals over arrears if all else fails – advice

13 April 2021 | Renting

Agents must accept deals over arrears if all else fails - advice

One of the industry’s leading experts wants letting agents to engage with tenants and landlords over Covid-related arrears, agree to mediation, and if all else fails accept a deal to clear the debt.

“If it comes to it and a tenant can’t pay the rent then sometimes you’ve got to do some sort of deal” explains Paul Shamplina, the founder of Landlord Action and presenter of Channel 5’s Nightmare Tenants, Slum Landlords programme.

“Some landlords have been writing off rent arrears just to get vacant possession because it can take the best part of a year to evict a tenant with [the current] six month notice period” he adds.


Shamplina was speaking with Chris Buckler, an agent with Keller Williams UK and a contributor to Letting Agent Today, in a five minute video interview you can see below.

In it, Shamplina says that as a result of the Coronavirus Act 2020, there have been 47 changes to lettings legislation – giving 47 reasons why landlords need letting agents, he suggests.

This interview with one of the busiest and most forthright experts in the business is a must-see – it’s below, and if you want to contact Shamplina himself, you can do so on

This post has originally been featured in Letting Agent Today.